Product Guarantee

RTF stands for Rigid Thermo Foil. Eden’s RTF products are membrane-pressed using the highest quality glues and foils.

Our unfinished MDF doors are guaranteed for a period of 1 year against swelling or twisting. We also guarantee our MDF doors against warpage of more than 1/8″ for doors 20″ or less in width and 40″ or less in height. MDF doors larger than this are not covered under this portion of our guarantee. Unfinished products in MDF with Melamine back will not be covered under this portion of our guarantee.

Our RTF doors are guaranteed for a period of 3 years against color change, within normal interior kitchen environments and avoiding direct sunlight. We also guarantee our RTF doors against de-lamination for a period of 3 years under normal conditions. We do not recommend the use of RTF products in any area where temperatures will exceed 150 degrees Fahrenheit. Parts damaged due to excessive heat may not fall under this warranty.

We guarantee our RTF doors against warpage of more than 1/8″ for doors 20″ or less in width and 40″ or less in height. Doors larger than this are not covered under this portion of our guarantee.

We guarantee all of our products against defects in material or workmanship under normal use and service. This guarantee does not cover freight damage, abuse, or cost of removal or installation.

Note: A claim of damaged goods or defects should be made within 3 days from delivery date. Any items claimed to be defective may only be returned with prior authorization and are subject to our inspection. Guarantee applies only for replacement of the defective part. There are no other warranties of any kind expressed or implied.