Conditions of Use
When you shop at Eden CNC Products, we want you to be completely satisfied with your purchase. If we accidentally send you the wrong item, the cost of your product(s) will be refunded and the shipping back is on us!
Please read about how to return an item and about the terms and conditions of our return policy below:
• To return an item you must call us at 615.865.4409 or send us an email to receive a Return Authorization Number. Return shipments will not be accepted if you do not have a Return Authorization Number.
• All items returned for any reason other than defect or error on our part will be subject to a 15% re-stocking fee and must be returned within 15 days.
• Returned items must be in the original packaging it was shipped with all accessories included. If it is not, we will not issue any credit.
• Any items that were special ordered, installed, custom made, or keyed-alike are not returnable.
• Return shipments received without prior authorization will not be credited. This authorization number must be clearly written on the outside of the box.
Return Items should be addressed to:
Eden CNC Products
116 West Webster St.
Madison, TN 37115
RAN # ____________
Please allow us up to ten business days after your item arrives to process your return and issue a credit.
Please contact us if you have any more questions regarding our return policy. 1-615-865-4409